Shipping Policy

We provide standardized, safe and efficient global shipping services for all keychain and plush doll orders, adopting professional anti-extrusion, shockproof, dust-proof and shape-locking packaging tailored for plush and small accessory products to ensure intact appearance, complete accessories and fluffy three-dimensional shape after cross-regional transportation. All valid orders will be processed for warehouse sorting, strict quality inspection and product-specific packaging within one to three business days after successful payment confirmation. Warehouse sorting, quality checking and packaging operations will be suspended on weekends and official public holidays due to routine equipment maintenance and staff rest arrangements. Plush dolls and keychain accessories are vulnerable to plush extrusion deformation, lint chaos, surface dirt, hardware accessory scratches and small part loss during long-distance logistics stacking, jolting and repeated manual handling. To effectively avoid product shape damage, surface contamination and accessory missing in transit, we implement exclusive customized packaging solutions for all products. Each plush doll and keychain is inspected for appearance neatness, structural integrity and accessory completeness before packaging. Plush products are wrapped with soft dust-proof and compression-resistant protective films to maintain fluffy texture and three-dimensional shape, preventing extrusion collapse and lint disorder. Keychain hardware and small pendants are individually packaged with anti-scratch buffer materials to isolate friction marks, paint peeling and oxidation contamination. All products are placed in thickened waterproof, dust-proof and tear-resistant packaging bags, then put into reinforced compression-resistant cartons. Internal gaps are fully filled with shockproof fillers to fix product positions, eliminating shaking collision and extrusion deformation during long-distance transit. The fully sealed and reinforced packaging structure effectively resists external pressure and logistics vibration, maximizing product appearance integrity and accessory completeness. After completing strict quality inspection, shape finishing and standardized sealed packaging, the system will automatically generate a unique tracking number and send a shipping confirmation notice, allowing customers to check real-time logistics transit status and delivery progress online at any time. Standard domestic shipping takes four to seven business days for door-to-door delivery, while international shipping requires ten to eighteen business days due to cross-border customs clearance procedures, international logistics scheduling and local terminal distribution efficiency. All delivery times are estimated reference values, and uncontrollable delays may occur due to extreme severe weather, strict customs inspection, logistics peak congestion and carrier operational backlogs. Shipping fees are automatically calculated based on package weight, volume and delivery region, with qualified orders eligible for regular free shipping promotions. All international import taxes and clearance fees shall be borne by the recipient in accordance with local official regulations.